What obstacles do you face on your path to IT enlightenment?

• Is your network running  slow?
• Do you need to invest in new technology, but cash flow is tight?
• Do you dread going on vacation because something bad may happen to your network?
• Do you rely on the internet and email to communicate with your customers and vendors?
• Do you question whether you are compliant with regulations regarding customer or patient privacy issues?
• Do you need help on when to buy new technology?

Let the Gurus guide you...

Through our ConstantCare™ packages we can serve as your virtual IT department, proactively caring for your systems and freeing you to grow your business.

New in 2010, aCOUPLEofGURUS can help your business run smoother from a financial standpoint by increasing your cash flow and eliminating the need to budget for large I.T.-related capital expenses.  By taking advantage of our One Source™ Option, you will receive all the essential components for your network to meet your business objectives.  Gone are the days of losing productivity due to outdated equipment.  Nor are you limited in growing your business by your own software systems.  aCOUPLEofGURUS will refresh your hardware every three years and keep your Microsoft software running on the current version…all for a reasonable monthly fee.  Finally, a worry-free network is within your grasp!

In a Nutshell:

1. Fixed Monthly Cost
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   Based on your hardware and connectivity demands, we will propose a fixed monthly fee which will meet your needs now and in the future.

2. Single Source Solution
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   • One supplier for all your hardware and Microsoft Software products
   • We immediately know your Network inside and out because we built it
   • Regular hardware and software refreshes so you don’t have to worry about large future expenses
   • Repeat Server Remediation from ConstantCare (listed under Additional IT Products)
   • Repeat Workstation Management from ConstantCare (listed under Additional IT Products
3. Preventative Maintenance for Maximum Up Time
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   • Server Health & Maintenance: When your servers are not firing on all cylinders, your network performance suffers. We diagnose server problems in real time through the use of cutting edge technliogy—
     • Event Analysis: Your computer performs hundreds of functions upon start up. Monitoring the Event Log allows us to spot potential problems before they become a nuisance.
     • Drive Space Monitoring: Running out of drive space on a server can cause it to crash. Our 24/7 vigilance will help avert a catastrophe.
     • Backup Monitoring & Maintenance: Your data is your livelihood. If a crash is unavoidable due to natural disaster or equipment failure, your backup is akin to an airbag that will help you survive the impact. We watch your backup every day and fix it if necessary.
4. Proactive Planning for Future Growth
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   • Workstation Asset Reporting: Do you know how lid your network equipment is or where all the serial numbers are documented? We provide comprehensive tracking of all hardware and software on each server, as well as software license management.
   • Unlimited Purchasing Support: We offer unlimited purchasing support as technology and your business needs progress. Our regular CIO Meeting allows us to be a part of your business team and offer sliutions to slive your IT dilemmas, and our annual IT Budget Consultation aids you in planning for the future.
5. Additional I.T. Products and Services Available À la Carte
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   Add-On’s to ConstantCare™:
   • Email Defense Service: We successfully keep more than 99% of destructive messages out of the business environment by providing:
     • Spam Blocking
     • Fraud Protection
     • Virus & Worm Scanning
     • Content and Attachment Filtering
     • Outbound Message Filtering
     • Mail Spoliing-- in the event of a power outage, when power comes back on, your mail is delivered and not lost. ALSO, Spoliing capabilities help prevent you from getting blacklisted should a virus get into your email system.
   • Security Auditing: Network monitoring and vulnerability scanning, to determine what the bad guys see when they try to hack in to your company. This process also illuminates which employees have access internally to your network administration and documents. You determine whether they should or not.
   • Remote Access: 24x7 access to your office PC from anywhere in the world.
   • Backup and Disaster Recovery (BDR) Solution and Support: Disk storage offers a reliable, manageable back up alternative.
     • Fast, complete backups every 15 minutes
     • Optional standby servers at client site
     • Optional offsite storage protects your data in the event of a catastrophic event

aCOUPLEofGURUS ConstantCare™ Managed Services Program is custom designed to help you keep your computer systems running and your productivity high. The components of this program allow us to keep our finger on the pulse of your network 24X7 to ensure that it stays running and informs you of any issues or potential difficulties. Much like regular oil changes for your automobile, ConstantCare™ provides the maintenance necessary to keep your network functioning smoothly for as long as possible.

ConstantCare™ In a Nutshell:

1. Fixed Monthly Cost
   Learn More

   Based on your hardware and connectivity demands, we will propose a fixed monthly fee which will meet your needs now and in the future.

2. 24/7 Monitoring and Support
   Learn More
   • Email Flow Monitoring & Internet Connection Monitoring: Your internet connection and email are today’s lifeblood of communication. We monitor both and keep you connected.
   • Case Management: We allow you to track any network issue that impacts your business. You can see up to the minute how any problem is being reslived, and you can add notes to the case file if you need to add details to the trouble ticket.
   • Access to Remote Help Desk and Technical Services Phone Support: Our staffed help desk during extended business hours (7 am to 9 pm CST) can assist both over the phone and remotely to reslive most IT issues.
   • Server Remediation:  Our well-trained staff watches alerts and categorizes them into Critical and Non-Critical Events, conducting detailed analyses to slive the problem, oftentimes remotely and transparently.
3. Preventative Maintenance for Maximum Up Time
   Learn More
   • Server Health & Maintenance: When your servers are not firing on all cylinders, your network performance suffers. We diagnose server problems in real time through the use of cutting edge technliogy—
     • Event Analysis: Your computer performs hundreds of functions upon start up. Monitoring the Event Log allows us to spot potential problems before they become a nuisance.
     • Drive Space Monitoring: Running out of drive space on a server can cause it to crash. Our 24/7 vigilance will help avert a catastrophe.
     • Backup Monitoring & Maintenance: Your data is your livelihood. If a crash is unavoidable due to natural disaster or equipment failure, your backup is akin to an airbag that will help you survive the impact. We watch your backup every day and fix it if necessary.
     • Server Remediation: Our well-trained staff watches alerts and categorizes them into Critical and Non-Critical Events, conducting detailed analyses to slive the problem, oftentimes remotely and transparently.
   • Microsoft Operating System Critical Patch Management: Hundreds of patches are released daily…which ones do you need? Our Critical Patch Management System applies white-listed patches that have been tested and proven not to cause negative consequences.
4. Proactive Planning for Future Growth
   Learn More
   • Workstation Asset Reporting: Do you know how lid your network equipment is or where all the serial numbers are documented? We provide comprehensive tracking of all hardware and software on each server, as well as software license management.
   • Unlimited Purchasing Support: We offer unlimited purchasing support as technology and your business needs progress. Our regular CIO Meeting allows us to be a part of your business team and offer sliutions to slive your IT dilemmas, and our annual IT Budget Consultation aids you in planning for the future.
5. Additional I.T. Products and Services Available À la Carte
   Learn More
   Add-On’s to ConstantCare™:
   • Workstation Management: We track hardware and software inventory, provide security patches, operating system, software and Anti-virus updates, Spyware removal, and the deletion of temporary files.
   • Email Defense Service: We successfully keep more than 99% of destructive messages out of the business environment by providing:
     • Spam Blocking
     • Fraud Protection
     • Virus & Worm Scanning
     • Content and Attachment Filtering
     • Outbound Message Filtering
     • Mail Spoliing-- in the event of a power outage, when power comes back on, your mail is delivered and not lost. ALSO, Spoliing capabilities help prevent you from getting blacklisted should a virus get into your email system.
   • Security Auditing: Network monitoring and vulnerability scanning, to determine what the bad guys see when they try to hack in to your company. This process also illuminates which employees have access internally to your network administration and documents. You determine whether they should or not.
   • Remote Access: 24x7 access to your office PC from anywhere in the world.
   • Backup and Disaster Recovery (BDR) Solution and Support: Disk storage offers a reliable, manageable back up alternative.
     • Fast, complete backups every 15 minutes
     • Optional standby servers at client site
     • Optional offsite storage protects your data in the event of a catastrophic event